[Thinlinc-technical] Configuring and starting ThinLinc services failed

Thu Feb 13 09:36:44 CET 2014

Hi! I think the main problem here is that LSB support is not installed.
Then, the reason for this is that our automatic package installer (which
should offer to install LSB) does not work either. This is likely because
the "apt" Python module is not found. Can you try:

sudo apt-get install python-apt

...and then run tl-setup again?

Regards,
Peter

On Wed, 12 Feb 2014, Office wrote:

> Hello,
> 
> I'm trying to install and run ThinLinc on a webserver under Debian Wheezy and getting this error after starting configuration:
> 
> "Configuring and starting ThinLinc services... failed.
> 
> An error occurred whilst trying to configure and start one or more of
> ThinLinc's services. It is not possible to use ThinLinc until this
> problem is solved.
> Please send a copy of /var/log/tlsetup.log to the ThinLinc support.
> Visit http://www.cendio.com/support for information on how to contact
> us."
> 
> This is the tlsetup.log:
> 
> 2014-02-10 00:02:43,098: *** tl-setup started ***
> 2014-02-10 00:02:43,099: Operating system: Linux
> 2014-02-10 00:02:43,099: Architecture: x86_64
> 2014-02-10 00:02:43,099: Distribution: None
> 2014-02-10 00:02:43,099: Distribution version: None
> 2014-02-10 00:02:43,100: Distribution family: Debian
> 2014-02-10 00:02:43,100: Package format: deb
> 2014-02-10 00:02:43,102: Creating /usr/bin/python-thinlinc
> 2014-02-10 00:02:43,103: Creating /usr/bin/thinlinc-login
> 2014-02-10 00:03:29,298: Running system checks...
> 2014-02-10 00:03:29,491: LSB support not found
> 2014-02-10 00:03:29,492: Searching for essential commands...
> 2014-02-10 00:03:29,493: 'netstat' found
> 2014-02-10 00:03:29,493: 'pgrep' found
> 2014-02-10 00:03:29,494: 'xauth' found
> 2014-02-10 00:03:29,509: NFS support not found
> 2014-02-10 00:03:29,510: sshd not running
> 2014-02-10 00:03:29,511: Python module gtk not found
> 2014-02-10 00:03:29,512: Python module ldap not found
> 2014-02-10 00:03:29,539: GLib found
> 2014-02-10 00:03:29,540: Testing ps2pdf...
> 2014-02-10 00:03:30,495: ps2pdf seems to work
> 2014-02-10 00:03:30,496: Checking if CUPS is running...
> 2014-02-10 00:03:30,497: Unable to connect to 127.0.0.1:631
> 2014-02-10 00:03:30,498: Checking if a local SSL web server is running...
> 2014-02-10 00:03:30,499: Something is responding on port 443. Assuming it is a web server
> 2014-02-10 00:03:30,499: Looking for Apache's configuration directory...
> 2014-02-10 00:03:30,500: Apache's configuration directory is '/etc/apache2/conf.d'
> 2014-02-10 00:03:30,562: httpd user is 'www-data'
> 2014-02-10 00:03:30,565: No supported firewall backend detected.
> 2014-02-10 00:03:30,607: SELinux disabled or not present
> 2014-02-10 00:03:30,619: AppArmor disabled or not present
> 2014-02-10 00:03:30,619: System checks done.
> 2014-02-10 00:03:30,620: No supported package installer detected.
> 2014-02-10 00:03:50,003: No supported package installer detected.
> 2014-02-10 00:04:30,462: No supported package installer detected.
> 2014-02-10 00:04:37,329: No supported package installer detected.
> 2014-02-10 00:04:43,027: No supported package installer detected.
> 2014-02-10 00:05:28,272: Setting /vsmserver/admin_email to 'server-administrator at ets2.de'
> 2014-02-10 00:05:49,376: Setting /tlwebadm/password
> 2014-02-10 00:06:43,652: Creating browser client log file...
> 2014-02-10 00:06:43,653: Browser client log file successfully created
> 2014-02-10 00:06:43,653: Copying browser client configuration...
> 2014-02-10 00:06:43,654: Browser client configuration successfully copied
> 2014-02-10 00:06:47,268: Configuring PAM...
> 2014-02-10 00:06:47,269: Created /etc/pam.d/thinlinc symlink
> 2014-02-10 00:06:47,269: Installing services...
> 2014-02-10 00:06:47,270: Installing service 'vsmserver'...
> 2014-02-10 00:06:47,300: Output (stdout):
> 2014-02-10 00:06:47,300:     Cannot find /usr/sbin/update-rc.d, /usr/lib/lsb/install_initd or /sbin/chkconfig.
> 2014-02-10 00:06:47,301:     Please make sure that vsmserver is started automatically at boot.
> 2014-02-10 00:06:47,301: Failed to install service 'vsmserver'
> 2014-02-12 20:16:02,098: *** tl-setup started ***
> 2014-02-12 20:16:02,099: Operating system: Linux
> 2014-02-12 20:16:02,099: Architecture: x86_64
> 2014-02-12 20:16:02,100: Distribution: None
> 2014-02-12 20:16:02,100: Distribution version: None
> 2014-02-12 20:16:02,100: Distribution family: Debian
> 2014-02-12 20:16:02,100: Package format: deb
> 2014-02-12 20:16:02,102: Creating /usr/bin/python-thinlinc
> 2014-02-12 20:16:02,103: Creating /usr/bin/thinlinc-login
> 2014-02-12 20:16:51,462: Running system checks...
> 2014-02-12 20:16:51,647: LSB support not found
> 2014-02-12 20:16:51,647: Searching for essential commands...
> 2014-02-12 20:16:51,648: 'netstat' found
> 2014-02-12 20:16:51,649: 'pgrep' found
> 2014-02-12 20:16:51,649: 'xauth' found
> 2014-02-12 20:16:51,673: NFS support not found
> 2014-02-12 20:16:51,674: sshd not running
> 2014-02-12 20:16:51,675: Python module gtk not found
> 2014-02-12 20:16:51,676: Python module ldap not found
> 2014-02-12 20:16:51,702: GLib found
> 2014-02-12 20:16:51,703: Testing ps2pdf...
> 2014-02-12 20:16:52,121: ps2pdf seems to work
> 2014-02-12 20:16:52,122: Checking if CUPS is running...
> 2014-02-12 20:16:52,123: Unable to connect to 127.0.0.1:631
> 2014-02-12 20:16:52,123: Checking if a local SSL web server is running...
> 2014-02-12 20:16:52,124: Something is responding on port 443. Assuming it is a web server
> 2014-02-12 20:16:52,125: Looking for Apache's configuration directory...
> 2014-02-12 20:16:52,125: Apache's configuration directory is '/etc/apache2/conf.d'
> 2014-02-12 20:16:52,179: httpd user is 'www-data'
> 2014-02-12 20:16:52,181: No supported firewall backend detected.
> 2014-02-12 20:16:52,197: SELinux disabled or not present
> 2014-02-12 20:16:52,209: AppArmor disabled or not present
> 2014-02-12 20:16:52,209: System checks done.
> 2014-02-12 20:16:52,210: No supported package installer detected.
> 2014-02-12 20:17:18,077: No supported package installer detected.
> 2014-02-12 20:17:35,485: No supported package installer detected.
> 2014-02-12 20:17:52,796: No supported package installer detected.
> 2014-02-12 20:18:13,058: No supported package installer detected.
> 2014-02-12 20:18:42,447: Setting /vsmserver/admin_email to 'server-administrator at mydomain.de'
> 2014-02-12 20:19:22,021: Setting /tlwebadm/password
> 2014-02-12 20:19:50,622: Creating browser client log file...
> 2014-02-12 20:19:50,624: Browser client log file successfully created
> 2014-02-12 20:19:50,624: Copying browser client configuration...
> 2014-02-12 20:19:50,626: Browser client configuration successfully copied
> 2014-02-12 20:19:54,670: Configuring PAM...
> 2014-02-12 20:19:54,670: PAM is already configured for ThinLinc
> 2014-02-12 20:19:54,670: Installing services...
> 2014-02-12 20:19:54,671: Installing service 'vsmserver'...
> 2014-02-12 20:19:54,701: Output (stdout):
> 2014-02-12 20:19:54,701:     Cannot find /usr/sbin/update-rc.d, /usr/lib/lsb/install_initd or /sbin/chkconfig.
> 2014-02-12 20:19:54,702:     Please make sure that vsmserver is started automatically at boot.
> 2014-02-12 20:19:54,702: Failed to install service 'vsmserver'
> 
> [open.php?u=30143582&id=1f77f3a2e99244f8ba32449ccc5a4f7f]
>

---
Peter Astrand		ThinLinc Chief Developer
Cendio AB		http://cendio.com
Teknikringen 8		http://twitter.com/ThinLinc
583 30 Linkoping	http://facebook.com/ThinLinc
Phone: +46-13-214600	http://google.com/+CendioThinLinc