[Thinlinc-technical] Configuring and starting ThinLinc services failed

Wed Feb 12 23:33:17 CET 2014

Hello,

I'm trying to install and run ThinLinc on a webserver under Debian 
Wheezy and getting this error after starting configuration:

"Configuring and starting ThinLinc services... failed.

An error occurred whilst trying to configure and start one or more of
ThinLinc's services. It is not possible to use ThinLinc until this
problem is solved.
Please send a copy of /var/log/tlsetup.log to the ThinLinc support.
Visit http://www.cendio.com/support for information on how to contact
us."

This is the tlsetup.log:

2014-02-10 00:02:43,098: *** tl-setup started ***
2014-02-10 00:02:43,099: Operating system: Linux
2014-02-10 00:02:43,099: Architecture: x86_64
2014-02-10 00:02:43,099: Distribution: None
2014-02-10 00:02:43,099: Distribution version: None
2014-02-10 00:02:43,100: Distribution family: Debian
2014-02-10 00:02:43,100: Package format: deb
2014-02-10 00:02:43,102: Creating /usr/bin/python-thinlinc
2014-02-10 00:02:43,103: Creating /usr/bin/thinlinc-login
2014-02-10 00:03:29,298: Running system checks...
2014-02-10 00:03:29,491: LSB support not found
2014-02-10 00:03:29,492: Searching for essential commands...
2014-02-10 00:03:29,493: 'netstat' found
2014-02-10 00:03:29,493: 'pgrep' found
2014-02-10 00:03:29,494: 'xauth' found
2014-02-10 00:03:29,509: NFS support not found
2014-02-10 00:03:29,510: sshd not running
2014-02-10 00:03:29,511: Python module gtk not found
2014-02-10 00:03:29,512: Python module ldap not found
2014-02-10 00:03:29,539: GLib found
2014-02-10 00:03:29,540: Testing ps2pdf...
2014-02-10 00:03:30,495: ps2pdf seems to work
2014-02-10 00:03:30,496: Checking if CUPS is running...
2014-02-10 00:03:30,497: Unable to connect to 127.0.0.1:631
2014-02-10 00:03:30,498: Checking if a local SSL web server is running...
2014-02-10 00:03:30,499: Something is responding on port 443. Assuming 
it is a web server
2014-02-10 00:03:30,499: Looking for Apache's configuration directory...
2014-02-10 00:03:30,500: Apache's configuration directory is 
'/etc/apache2/conf.d'
2014-02-10 00:03:30,562: httpd user is 'www-data'
2014-02-10 00:03:30,565: No supported firewall backend detected.
2014-02-10 00:03:30,607: SELinux disabled or not present
2014-02-10 00:03:30,619: AppArmor disabled or not present
2014-02-10 00:03:30,619: System checks done.
2014-02-10 00:03:30,620: No supported package installer detected.
2014-02-10 00:03:50,003: No supported package installer detected.
2014-02-10 00:04:30,462: No supported package installer detected.
2014-02-10 00:04:37,329: No supported package installer detected.
2014-02-10 00:04:43,027: No supported package installer detected.
2014-02-10 00:05:28,272: Setting /vsmserver/admin_email to 
'server-administrator at ets2.de'
2014-02-10 00:05:49,376: Setting /tlwebadm/password
2014-02-10 00:06:43,652: Creating browser client log file...
2014-02-10 00:06:43,653: Browser client log file successfully created
2014-02-10 00:06:43,653: Copying browser client configuration...
2014-02-10 00:06:43,654: Browser client configuration successfully copied
2014-02-10 00:06:47,268: Configuring PAM...
2014-02-10 00:06:47,269: Created /etc/pam.d/thinlinc symlink
2014-02-10 00:06:47,269: Installing services...
2014-02-10 00:06:47,270: Installing service 'vsmserver'...
2014-02-10 00:06:47,300: Output (stdout):
2014-02-10 00:06:47,300:     Cannot find /usr/sbin/update-rc.d, 
/usr/lib/lsb/install_initd or /sbin/chkconfig.
2014-02-10 00:06:47,301:     Please make sure that vsmserver is started 
automatically at boot.
2014-02-10 00:06:47,301: Failed to install service 'vsmserver'
2014-02-12 20:16:02,098: *** tl-setup started ***
2014-02-12 20:16:02,099: Operating system: Linux
2014-02-12 20:16:02,099: Architecture: x86_64
2014-02-12 20:16:02,100: Distribution: None
2014-02-12 20:16:02,100: Distribution version: None
2014-02-12 20:16:02,100: Distribution family: Debian
2014-02-12 20:16:02,100: Package format: deb
2014-02-12 20:16:02,102: Creating /usr/bin/python-thinlinc
2014-02-12 20:16:02,103: Creating /usr/bin/thinlinc-login
2014-02-12 20:16:51,462: Running system checks...
2014-02-12 20:16:51,647: LSB support not found
2014-02-12 20:16:51,647: Searching for essential commands...
2014-02-12 20:16:51,648: 'netstat' found
2014-02-12 20:16:51,649: 'pgrep' found
2014-02-12 20:16:51,649: 'xauth' found
2014-02-12 20:16:51,673: NFS support not found
2014-02-12 20:16:51,674: sshd not running
2014-02-12 20:16:51,675: Python module gtk not found
2014-02-12 20:16:51,676: Python module ldap not found
2014-02-12 20:16:51,702: GLib found
2014-02-12 20:16:51,703: Testing ps2pdf...
2014-02-12 20:16:52,121: ps2pdf seems to work
2014-02-12 20:16:52,122: Checking if CUPS is running...
2014-02-12 20:16:52,123: Unable to connect to 127.0.0.1:631
2014-02-12 20:16:52,123: Checking if a local SSL web server is running...
2014-02-12 20:16:52,124: Something is responding on port 443. Assuming 
it is a web server
2014-02-12 20:16:52,125: Looking for Apache's configuration directory...
2014-02-12 20:16:52,125: Apache's configuration directory is 
'/etc/apache2/conf.d'
2014-02-12 20:16:52,179: httpd user is 'www-data'
2014-02-12 20:16:52,181: No supported firewall backend detected.
2014-02-12 20:16:52,197: SELinux disabled or not present
2014-02-12 20:16:52,209: AppArmor disabled or not present
2014-02-12 20:16:52,209: System checks done.
2014-02-12 20:16:52,210: No supported package installer detected.
2014-02-12 20:17:18,077: No supported package installer detected.
2014-02-12 20:17:35,485: No supported package installer detected.
2014-02-12 20:17:52,796: No supported package installer detected.
2014-02-12 20:18:13,058: No supported package installer detected.
2014-02-12 20:18:42,447: Setting /vsmserver/admin_email to 
'server-administrator at mydomain.de'
2014-02-12 20:19:22,021: Setting /tlwebadm/password
2014-02-12 20:19:50,622: Creating browser client log file...
2014-02-12 20:19:50,624: Browser client log file successfully created
2014-02-12 20:19:50,624: Copying browser client configuration...
2014-02-12 20:19:50,626: Browser client configuration successfully copied
2014-02-12 20:19:54,670: Configuring PAM...
2014-02-12 20:19:54,670: PAM is already configured for ThinLinc
2014-02-12 20:19:54,670: Installing services...
2014-02-12 20:19:54,671: Installing service 'vsmserver'...
2014-02-12 20:19:54,701: Output (stdout):
2014-02-12 20:19:54,701:     Cannot find /usr/sbin/update-rc.d, 
/usr/lib/lsb/install_initd or /sbin/chkconfig.
2014-02-12 20:19:54,702:     Please make sure that vsmserver is started 
automatically at boot.
2014-02-12 20:19:54,702: Failed to install service 'vsmserver'

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