[Thinlinc-technical] Problem with thinlinc

[Peter Åstrand]

Since the vsmagent log is basically empty, it seems like vsmserver does 
not reach the vsmagent. Are they running on the same machine? Have you 
changed the configuration somehow? The default configuration is that you 
have one single agent on 127.0.0.1, as defined by the 
/vsmserver/terminalservers parameter (in file vsmserver.hconf).

Another case where this can happen if you do not have an IPv4 loopback 
interface.

Which Linux distribution are you using?

Regards,
Peter

On Thu, 19 Jan 2012, Shilpa.Shilpa at shell.com wrote:

> Vsmagent.log
> 2012-01-19 04:53:25 INFO vsmagent: VSM Agent version 3.3.0 build 3311 started
> 2012-01-19 04:53:25 INFO vsmagent: My public hostname is 145.59.192.218
> Vsmserver.log
> 2012-01-19 04:56:47 INFO vsmserver: VSM Server version 3.3.0 build 3311 started
> 2012-01-19 04:56:47 INFO vsmserver.license: Updating license data from disk to memory
> 2012-01-19 04:56:47 INFO vsmserver.license: License summary: 10 concurrent users. Hard limit of 11 concurrent users.
> 2012-01-19 04:56:56 INFO vsmserver.session: User with uid 0 (root) requested a new session
> 2012-01-19 04:56:56 WARNING vsmserver: No working agents found trying to start new session for root
>
> -----Original Message-----
> From: thinlinc-technical-bounces at lists.cendio.se [mailto:thinlinc-technical-bounces at lists.cendio.se] On Behalf Of Karl Mikaelsson
> Sent: Thursday, January 19, 2012 3:26 PM
> To: thinlinc-technical at lists.cendio.se
> Subject: Re: [Thinlinc-technical] Problem with thinlinc
>
> Hi,
>
> You could also have a look at the vsmserver/vsmagent log files for more
> details about why it failed to start a session.
>
> /var/log/vsmserver.log
> /var/log/vsmagent.log
>
> Regards,
> Karl
>
> On 2012-01-19 10:51, Alejandro Insúa wrote:
>> Hello.
>>
>> Try to restart manually the thinlinc services.
>>
>> As root do the following:
>>
>> # /etc/init.d/vsmagent stop
>> # /etc/init.d/vsmserver stop
>>
>> kill vnc processes:
>> # pkill vnc
>>
>> Kill any thinling alive process
>> # pkill thinlinc
>>
>> Start again thinlinc:
>> # /etc/init.d/vsmagent start
>> # /etc/init.d/vsmserver start
>>
>> Try to connect again.
>>
>> Best regards


---
Peter Åstrand		ThinLinc Chief Developer
Cendio AB		http://www.cendio.com
Wallenbergs gata 4
583 30 Linköping	Phone: +46-13-21 46 00